A 50% deposit is due to schedule and hold your equipment for the date of your event. The balance is due 7 days prior to your event.
All cancellations must be within 7 days for a full refund; after 7 days, you can reschedule up to 3 months for the exact equipment rental or use the credit towards other rental items. Credit card refunds may take longer depending on your bank. No transfer of rental credits.
Regarding weather: no refunds, those decisions are made by management at private/public venues to ensure safety to all customers and staff. You can request a later time for delivery or the following day. Thank you.